Printing FAQ




Why should I print with you guys?

We love to print and actually know what we’re doing. We’re old hats when it comes to digital printing and bring years of experience to getting your job printed. A combination of knowledge and high quality inks and paper means you get quality prints in a timely manner and on budget.


How do I know your poster prints are high quality compared with everyone else’s?

When you get your poster print you’ll be able to tell, but we’ll explain here too. We offer a couple types of poster paper and use high quality archival inks. Archival inks are fade-resistant for years and years, so these aren’t just posters. In fact, we’ve provided prints for artists as well as prints and photographs for museums.

Our CMYK inks are coupled with two types of black, one of which is a matte black, which does two things. One is ensuring there is no colour cast on black and white photos. The other is that it helps to make thin lines, text, and edges super crisp, so small fonts are easy to read and technical diagrams come out looking sharp!

If you'd like to request a sample kit, please contact us.




What are your specifications?

We always prefer to print from a high quality PDF, but we’re willing to work with a number of formats including PSD, TIFF, JPG, EPS, and AI file types. For raster files (PSD, TIFF, JPG), please make sure that your file is saved at no less than 150 dpi, though 300 dpi or higher is recommended.

If you want to submit an EPS or AI file, please make sure you’ve outlined all your fonts and that any raster elements are embedded.


Do I need to include bleed?

Don’t bother submitting your files with any bleed, simply save it to the final trim dimensions of the poster you’re ordering!

How do I send you files?

You can email us files or send us a download link from a file sharing service (e.g. WeTransfer, Dropbox, Hightail). We’ll be in touch with you if there’s anything weird with your print file, so no worries.




Why do you only offer these types of media/paper?

These media are tried, tested, and true. We’re confident that no matter what type of image we print on them, the colour will be rich and consistent, and the papers will hold over time. If you’re looking for something that isn’t listed, please feel free to send us a message with a description of your project and we’ll get back to you with options and a quote. 


I need a poster but I can’t design it, can you?

Yep, we were hoping you would ask! Contact us for more details.

How do I get my custom-printed stuff!?

Shipping is $20 flat rate to most places in the Lower Mainland. We can arrange international shipping as well. Blind shipping available.


Products FAQ

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